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Top Five Questions:
Why only some e-mails reach my desk
I WASN'T ABLE TO DOWNLOAD YOUR BOOK 95%

Computer Security Download Disruption

UNABLE TO SAVE BOOK

UNABLE TO SAVE PHOTOS

WHY HAVEN'T YOU ANSWERED MY QUESTION(S)

It would be a good idea to start each subject line with the words Attention Brenda. Fourteen thousand (no exaggeration) is a lot of spam to sift through to find one or two questions. If you have an invoice, please include your orderID number. It saves time because I will still ask you for it before I can help you. Thanks, Brenda